DELIVERY

Shipping Area

We deliver to all countries within the European Union.

Shipping is free of charge for the customer.

Shipping Methods

We use two carriers: InPost (priority) and DPD courier.

1. InPost – Priority Shipping Method

InPost is our preferred delivery method due to cost efficiency and reliable service.

Delivery within Poland:

• Parcel lockers (Paczkomaty)

• InPost courier delivery to your address

International Delivery (outside Poland):

InPost International delivers only to parcel lockers or parcel points.

Home courier delivery via InPost is not available outside Poland.

InPost international delivery is available in:

• Italy

• France

• Belgium

• Netherlands

• Luxembourg

• Spain

• Portugal

Shipments to Austria and Hungary are handled via partner network (Austrian Post).

If you are located in one of the above countries, your order will normally be delivered to the nearest available parcel locker or parcel point.

2. DPD Courier

If:

• InPost is not available in your country, or

• There is no accessible parcel locker or parcel point near your location, or

• You request home delivery,

your order will be shipped via DPD courier directly to your address.

DPD provides full coverage across the European Union.

Order Processing Time

Orders are prepared and dispatched within up to 2 working days after payment confirmation.

Estimated Delivery Time

Estimated delivery time within the European Union is typically 3–5 working days from the next working day after dispatch.

Delivery times may vary depending on destination country and carrier operations.
Delivery times are indicative and not guaranteed.

Important – Parcel Locker Collection

For international InPost deliveries (outside Poland), parcels are delivered exclusively to parcel lockers or parcel points.

If the parcel is not collected within the storage period defined by the carrier, it will automatically be returned to the sender.

In case of return due to non-collection, re-shipment costs may apply.